Managed IT Services

Managed IT Services

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We’ll Worry About Your Technology, You Focus on Your Business

If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Are you leaving IT to chance?

Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones - in many cases before you’re even aware that there’s an issue.

The average small business spends 6.4% of its revenue on technology. Upkeep makes up of 80% of those expenses. Acquiring new technology is more expensive than keeping existing tech performing well. Shouldn’t your systems be an investment for business growth?  

Total IT Care

  • Maintain 24/7 watch over your entire IT environment (network servers, desktops, mobile devices, etc.) 
  • Identify and analyze server “events” for potential problems 
  • Remediate processes or services that fail • Monitor servers and ensure security patches and anti- virus protocols are up to date 
  • Ensure that data backups are completed 
  • Install patches and implement service packs
  •  Manage and secure mobile devices (smartphones, tablets)

Server Monitoring and Care

We utilize active, unobtrusive software agents to track and analyze your network activity 24/7. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it remotely at first, and then with additional resources as needed.

Desktop Monitoring and Care

Our preventive maintenance service for desktops proactively monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all quietly and in the background while your employees remain productive.

Scheduled Network and Security Assessments

How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our managed IT services. With these comprehensive assessments, you’ll always have the best information for choosing your most effective options.

What’s more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems.

Better Financial Planning

Know how much you are going to spend each month. No more guessing with your budget.

Your systems Stay Optimized

Even when systems aren’t actually down, they can still run slow, or inefficiently. Our solution maximizes the value of your IT investment all the time.

Faster Problem Resolution

With remote monitoring in place, we’ll usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.
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